Shipping policy

  
We fulfil and deliver to you from our London warehouse.
For UK customers - Once dispatched, your order will arrive at your door in 2-3 business days.



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UK DELIVERY

Standard Tracked Delivery 
£3.99 on orders under £30 (2-3 working days)
FREE SHIPPING when you spend £30 or more (after any discounts have been applied)

Current dispatch time for standard delivery: approximately 3-5 days

Express Tracked Delivery*
£7.99 (1 business day from dispatch)

Orders placed before 1 PM will be dispatched on the same day.
Any orders placed after 1 PM will usually be dispatched the next working day.

*The delivery time for the Express Tracked Delivery service above is for indication purposes only. This service is not guaranteed to arrive within one working day however, the majority of orders are received within one working day after courier dispatch.

What is Included in our tracking service?

  • Full tracking of your item from dispatch to delivery.
  • Email/SMS notification on delivery.
  • Delivery six days per week

Two speeds of delivery:

  • Next-Day Special Delivery - The next working day after dispatch
  • Tracked 48 - Within 2-3 working days (2 days for over 94% of postcodes; certain postcodes will receive a 3-day service)

     

    INTERNATIONAL DELIVERY (EUROPEAN COUNTRIES)

    Europe Standard Tracked Delivery
    £9.99 on orders under £80 (14-20 working days)
    (FREE on all orders over £80)


    INTERNATIONAL DELIVERY (REST OF THE WORLD)

    International Standard Tracked Delivery
    £12.99 on orders under £120 (20+ working days)
    (FREE on orders over £120)


    PLEASE NOTE: Delivery may be impacted by bank holidays within the UK, and the country the parcel is shipped to. We do not dispatch on weekends or UK bank holidays. Orders placed after 1 PM on Friday, Saturday, Sunday or bank holidays will be processed on the following working day.

    In addition, we do not take responsibility for any local customs charges that may arise in any of the countries outside the UK.